Contact Form

Please read the following conditions carefully before inquiry.
Sending the inquiry constitutes agreement with these conditions.

*Please read the guidelines before using this website.

1. Cookies are used in some pages of this system to improve user convenience. Cookies alone cannot identify you personally. However, if you do not want information to be collected from Cookies, you can disable them using your browser. Please keep in mind that in this case, some of this system's services may not function properly.
    
2. You are prohibited from using the products and technical information on this website for the development, production, use, and storage of Weapons of Mass Destruction (nuclear weapons, biological weapons, chemical weapons and missiles) and any conventional weapons.
    
3. This page is for the exclusive use of customers considering the purchase of products described on "industrial.panasonic.com" Inquiries about proposals not related to the purchase of our products, offers, advertising, and so on cannot be handled via this page.

*Handling of personal information (Please read certainly)

Industrial Solutions Company, Panasonic Corporation (Panasonic) strictly adheres to all laws, regulations, and other stipulations regarding the protection of personal information; managing and using all personal information received from customers in an appropriate manner. All personal information at Panasonic is handled in accordance with the following:

*Handling of personal information (Please read certainly)

1. Party responsible for handling personal information
   
   Industrial Solutions Company, Panasonic Corporation
    
2. Party responsible for protecting and managing personal information
   
   Director, Global Marketing & Sales Division
   Industrial Solutions Company, Panasonic Corporation
    
3. Usage objectives for personal information
   
   Personal information supplied by customers shall, in principle, only be used for the objectives stated below.
   Where personal information is to be used for any other purposes, the usage objectives shall be clearly stated on a case-by-case basis.
    
   1. Identification of user
   2. Supply of information, notices, and other communications via email, direct mail, etc. for advertising, marketing and business purposes
   3. Questionnaire surveys and other monitoring activities for product planning, development, and sales
   4. Response to customer inquiries/consultations, and the verification and recording thereof
       
4. Supply of personal information to third parties
   
   Panasonic shall never supply personal information received from customers to third parties except for in the following cases.
    
   1. Where the consent of the person in question has been obtained
   2. Where required to do so by law
   3. Where the supply of personal information is essential for a person''s life, health, or property, and obtaining the consent of the person in question is not possible
   4. Where there is a need to cooperate with the operations of national institutions, local public organizations, or other parties commissioned thereby as stipulated by law, but obtaining the consent of the person in question could hinder the pursuit of duty in this matter
   5. Where the handling of personal information is wholly or partially commissioned to third parties in order to fulfill the original usage objective
   6. Where the handling of personal information is wholly or partially commissioned to third parties following the transfer of businesses through mergers or other such reasons
       
5. Shared usage of personal information
   
   Within the boundaries of the usage objectives stated above, Panasonic reserves the right to share personal information received for customers with other consolidated subsidiaries of Panasonic Corporation and distributors.
   
   Panasonic Websites around the World
    
6. Requests for disclosure, correction, or termination of use of personal information
   
   Where requested to do so by the person in question, Panasonic will issue notification of usage objectives, disclose information held, amend contents, add or delete details, terminate the use of information, delete information, and/or terminate the supply of information to third parties.
    
7. Inquiries
   
   Industrial Solutions Company, Panasonic Corporation
   *Privacy policy on the Website
   *FAQ