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Sending the inquiry constitutes agreement with these conditions.

*Please read the guidelines before using this website.

1. Cookies are used in some pages of this system to improve user convenience. Cookies alone cannot identify you personally. However, if you do not want information to be collected from Cookies, you can disable them using your browser. Please keep in mind that in this case, some of this system's services may not function properly.
   
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2. You are prohibited from using the products and technical information on this website for the development, production, use, and storage of Weapons of Mass Destruction (nuclear weapons, biological weapons, chemical weapons and missiles) and any conventional weapons.
    
3. This inquiry page is for corporate customers regarding the products listed on "https://industrial.panasonic.com" .We will not be able to respond to individual customers, inquiries regarding proposals, sales, advertising activities, etc. that are not related to our products.

*Purpose of use of personal information

1. Manage this website and our Services
   To securely provide and administer this website and our Services, this includes continuously improving its functioning, including monitoring performance of data centers and networks, maintaining the security of our infrastructure and Services, testing, reporting and troubleshooting.
    
2. Creating an Account or Profile
   When you create an account or profile on a Panasonic website or application, and register products or services there.
    
3. Publish your comments on message boards and forums
   Some Panasonic Industry websites and applications have message boards, forums, bulletin boards, chat functionality, blogs, and similar features ("Community Postings") through which you can post information, messages and other materials.
    
4. Provide our Services
   To provide our Services or any specific feature that you request, including to enable us to fulfil our obligations under any contract with you (such as, any product or device warranty), providing customer support services and dealing with any other support query you may have (such as, complaint handling), and providing for staff training and informing.
    
5. Update
   To communicate with you, including communicating with you about your account, profiles or transactions with us, giving you important information about your products, devices, application or other Services and sending you Policies about any material changes to our terms and conditions or polices, e.g. this Privacy Policy.
    
6. Promotions, (online) games, prize draws, sweepstakes, cash back, competitions and similar activities
   To properly conduct and administer any of the above, including sharing your Personal Data with sponsors.
    
7. Send Marketing Communications
   Provide customized advertisements, sponsored content, make recommendations based on your past activities on our Services and sending you promotional communications such as newsletters and sharing your Personal Data with a Partner should you contact us with a sales inquiry.
    
8. Service Improvement and Surveys
   To develop and improve new and existing Panasonic products and Services, recommendations, advertisements and other communications and learning more about your preferences including asking you for your opinions on our products and Services and carrying out surveys. This also includes creating anonymous, aggregated statistics about the use of our Services.
    
9. Product recall
   In the highly unlikely circumstance that Panasonic Industry needs to recall any product, including for safety purposes, we need to contact you with instructions on how to return your product.
    
10. Compliance and legal action
    Ensure administration, operation and compliance with all applicable laws and regulations and internal Panasonic industry policies and processed, as well as enforcement of legal rights and defence in the event of a legal dispute.
     
11. Machine Learning
    To automize business processes including invoicing and accounting, response to business communication.
     

*Please read the privacy policy below regarding the handling of personal information on this Website.

  Privacy policy

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