Contact Form

・For customers in Europe, please click here to inquiry form.
・For semiconductor inquiries, You will be redirected to the website of Nuvoton Technology Corporation Japan.

Information about your inquiry
Information about your company and the person in charge of the inquiry
Please note that if your email address is incorrect, we may not be able to reply to your inquiry.
*For customers in Europe, please click here to inquiry form
Agreement
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Please read the following conditions carefully before inquiry.
Sending the inquiry constitutes agreement with these conditions.

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  2. You are prohibited from using the products and technical information on this website for the development, production, use, and storage of Weapons of Mass Destruction (nuclear weapons, biological weapons, chemical weapons and missiles) and any conventional weapons.
     
  3. This page is for the exclusive use of customers considering the purchase of products described on "industrial.panasonic.com" Inquiries about proposals not related to the purchase of our products, offers, advertising, and so on cannot be handled via this page.

How do we use your Personal Data (purpose and legal basis)?

We process your Personal Data in the context of the activities and for the purposes set out in the table below and rely on one or more of the following the specified legal bases:

  • Performance of a contract: Where we need to perform a contract which we are about to put in place or have put in place with you as a party, or (at your request) take steps before putting such a contract in place (Art. 6(1)(b) GDPR);
  • Legal obligation: Where we need to comply with a legal obligation to which we are subject (Art. 6(1)(c) GDPR);
  • Legitimate interests: Where we are acting in our legitimate interests, provided that they are not overridden by your fundamental rights (Art. 6(1)(f) GDPR). We assess our legitimate interests for processing your Personal Data and balance them against any potential impact on you. Where we rely on our legitimate interests you have the right to object to such processing at any time under the conditions set out in the GDPR; for more information on our legitimate interests or our balancing test please contact us by using the communication means set out in Section 14 below;
  • Consent: Where we rely on your consent we will ask for it separately (6(1)(a) GDPR).

Please note that Panasonic Industry does not base any decision solely on automated processing including profiling that significantly affects you or has legal effects for you (Art. 22 GDPR).

Activity and purpose Types of collected Personal Data Legal basis
Manage this website and our Services Business Contact Data Legitimate interests
Legal obligation
Consent
Identity Data
Profile and Usage Data
To securely provide and administer this website and our Services, this includes continuously improving its functioning, including monitoring performance of data centers and networks, maintaining the security of our infrastructure and Services, testing, reporting and troubleshooting. Product/Device/Application Data  
Location Data
Creating an Account or Profile
When you create an account or profile on a Panasonic website or application, and register products or services there.		 Business Contact Data Performance of a contract
Identity Data
Transactional Data
Publish your comments on message boards and forums
Some Panasonic Industry websites and applications have message boards, forums, bulletin boards, chat functionality, blogs, and similar features ("Community Postings") through which you can post information, messages and other materials.		 Business Communication Data Performance of a contract
Consent
Business Contact Data
Identity Data
Profile and Usage Data
Provide our Services
To provide our Services or any specific feature that you request, including to enable us to fulfil our obligations under any contract with you (such as, any product or device warranty), providing customer support services and dealing with any other support query you may have (such as, complaint handling), and providing for staff training and informing.		 Business Communication Data Performance of a contract
Business Contact Data
Identity Data
Transactional Data
Your Inquiries Data
Update
To communicate with you, including communicating with you about your account, profiles or transactions with us, giving you important information about your products, devices, application or other Services and sending you Policies about any material changes to our terms and conditions or polices, e.g. this Privacy Policy.		 Business Contact Data Legitimate interests
Legal obligation
Identity Data
Transactional Data
Promotions, (online) games, prize draws, sweepstakes, cash back, competitions and similar activities
To properly conduct and administer any of the above, including sharing your Personal Data with sponsors.		 Business Contact Data Performance of a contract
Legitimate interests
Consent
Identity Data
Transactional Data
Events Participation History Data
Send Marketing Communications
Provide customized advertisements, sponsored content, make recommendations based on your past activities on our Services and sending you promotional communications such as newsletters and sharing your Personal Data with a Partner should you contact us with a sales inquiry.		 Business Contact Data Consent
Legitimate interests
Identity Data
Marketing and Communications Data
Product/Device/Application Data
Profile and Usage Data
Your Inquiries Data
Events Participation History Data
Service Improvement and Surveys
To develop and improve new and existing Panasonic products and Services, recommendations, advertisements and other communications and learning more about your preferences including asking you for your opinions on our products and Services and carrying out surveys. This also includes creating anonymous, aggregated statistics about the use of our Services.		 Business Contact Data Consent
Legitimate interests
Profile and Usage Data
Identity Data
Transactional Data
Your Opinion Data
Product recall
In the highly unlikely circumstance that Panasonic Industry needs to recall any product, including for safety purposes, we need to contact you with instructions on how to return your product.		 Business Contact Data Legal obligation
Identity Data
Transactional Data
Compliance and legal action
Ensure administration, operation and compliance with all applicable laws and regulations and internal Panasonic industry policies and processed, as well as enforcement of legal rights and defence in the event of a legal dispute		 Business Communication Data Legal obligation
Legitimate interests
Business Contact Data
Identity Data
Transactional Data
Machine Learning
To automize business processes including invoicing and accounting, response to business communication.		 Business Communication Data Legitimate interests
Identity Data
Location Data
Marketing and Communications Data
Profile and Usage Data
Transactional Data
Your Inquiries Data
Your Opinion Data
Event Participation History Data

*Privacy policy on the Website
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